Ensuring IT Reliability

Exploring IT Reliability and the Future of IoT

London,
14 Sept. 2017

ZOIS stands for the Zero Outage Industry Standard association, where market leaders in the tech industry join together to safeguard IT-quality and reliability of IT-infrastructure. Our members are: Brocade, Cisco, Dell EMC, HDS, HPE, IBM, Juniper, NetApp, SAP, SUSE, Swisscom and T-Systems. Our common goal is to maximize availability and customer satisfaction, improving stability and security by defining an industry best practice based on a Zero Outage framework. ZOIS focuses on four aspects of IT: People, Processes, Platforms and IT-Security. Therefore these topics will be the main subject during the Zero Outage Executive Summit 2017.

Speakers

Dr. Marie Moe

Research scientist, SINTEF

Petra Hauser

Research scientist, SINTEF

Eireann Leverett

Computer Security Centre for Risk Studies at Cambridge University

Stephan Kasulke

Chairman Zero Outage Industry Standard Association

Workstream

Stefano Aina

Strategic Delivery Director, Juniper Networks MSEE, MBA, PMP Platform Workstream

Thomas Schindwolf

Head of Cloud Delivery Governance SAP Lead Certification Workstream

Michael Mayr

Service Quality HDS People Workstream

Walter Sedlacek

ESARIS Global Governance, Enhancement and Operations, T-Systems. Security Workstream

Klaus Reile

Senior manager, NetApp Germany People Workstream

Charlaine Pierie

Service Operations Manager, NetApp Process Workstream

Georg Bock

Sr. Director Strategy HPE Architecture Workstream

Agenda

10:45 – 12:00	Registration
11:00 – 12:00	Lunch/ Canapés
12:00 – 12:10	Introduction Stephan Kasulke, Chairman ZOIS
12:10 – 13:00	Dietmar Dahmen (Opening Keynote) The first rule of fight club: zero outage
13:00 – 13:40	Eireann Leverett Murphy and Malice: IoT and internet availability Internet outages are caused by accidents, typos, disasters, and by design. The IoT is built with internet accessibility as a design principle, but is this ubiquitous availability matched in reality? Is such high availability distributed evenly across countries? This presentation will examine data from a variety of sources to detail internet outages and their diverse consequences.
13:45 – 14:45	Marketplaces
13:45 – 14:45	Tea & Coffee Break
14:45 – 15:25	Petra Hauser Zero Outage goes exponential The pace of change is accelerating exponentially. This is a new concept and reality for most people, industries, and businesses. How will it impact the concept of „Zero Outage“?
15:25 – 16:00	Dr. Marie Moe Go Ahead, Hackers. Break My Heart Gradually we are all becoming more and more dependent on connected technology, we will be able to live longer with an increased quality of life due to medical devices and sensors integrated into our body. However, our dependence on technology grows faster than our ability to secure it, and a security failure of a medical device can have fatal consequences. Marie's life depends on the functioning of a medical device, a pacemaker that generates each and every beat of her heart. This talk is about Marie's personal experience with being the host of a vulnerable medical implant, and why she decided to start a hacking project, investigating the security of her own personal critical infrastructure.
16:00 – 17:15	Round table #GlovesOff Zero Outage and IoT
17:45	Departure to Mash Restaurant
18:15	Dinner at Mash Restaurant